FAQ
About hemp
What is hemp flower? What does it look like?
Hemp is an annual plant with the famous seven-leaf look. It grows 0.5–5 m tall in mild climates. Female plants make dense, colorful buds. After harvest, leaves are trimmed, and the flower is dried and cured. Buds are usually 5–10 cm. A simple plant with a lot of character.
Hemp is truly a miracle of nature.
Our team believes this plant was gifted to us to help improve well-being and support sustainable living. Hemp flowers, in particular, are highly valued for their medicinal potential, aiding in the relief of issues like sleep disorders, nausea, headaches, and even more severe conditions. The beauty of hemp lies in its resilience—it thrives without the need for pesticides or herbicides, making it an environmentally friendly crop. Our hemp flowers are a pure, natural product that you can enjoy guilt-free, knowing they’re grown with respect for the earth.
Is industrial hemp, CBD hemp the same as marijuana?
No. Both are cannabis, but hemp has very low THC and more CBD. Hemp is non-psychoactive. Marijuana has higher THC and can make you feel high.
What are terpenes?
Terpenes are the natural aromas and flavors of the plant. Some feel relaxing, others more uplifting.
CANNABINOIDS
What is CBD?
CBD (cannabidiol) is one of 100+ natural compounds in hemp. It’s non-psychoactive. Many people use it for balance and well-being.
What's the difference between CBD and THC?
THC can make you feel high. CBD does not. Both are cannabinoids found in hemp.
Is CBD legal in Slovenia/EU?
Our products are made from legal hemp with THC below local limits. Laws vary by country. Please check your local rules before use.
Products
What makes CBD hemp flowers special?
Great aroma, clean taste, and a plant-first experience. Choose indica-leaning for deep calm or sativa-leaning for a brighter vibe. Try different strains and find your perfect match.
Are CBD flowers legal?
Our flowers come from legal hemp and are lab-tested to meet local limits. We do not sell intoxicating cannabis.
How much can I use daily?
Start low, go slow. Everyone is different. Beginners often start small and adjust. If unsure, ask a healthcare professional.
Can I use CBD during pregnancy or breastfeeding?
We do not recommend it. Talk to your doctor first.
How should I store SmokyHUB products?
Keep them cool, dry, and away from light and heat. For any information please contact us at hi@smokyhub.com.
How long do the flowers stay fresh?
If stored well (no light, low air, low moisture, low heat), about 6 months.
Can I use SmokyHUB products with prescription meds?
Please check with your doctor before use.
Are SmokyHUB products vegan?
Yes. Our products are vegan-friendly.
Where can I find the Certificate of Analysis (COA)?
Each product has a COA. Enter the lot number on the link provided on the product page or contact us at hi@smokyhub.com
Placement of orders
How can I pay?
We accept major cards (Visa/Mastercard) as well as Diners, Flik, bank transfer, Depay and cash on delivery listed at checkout.
Can I change my order after placing it?
Email hi@smokyhub.com as soon as possible. We’ll do our best to help.
Do you offer promo codes?
Yes! Codes run for a limited time and don’t apply to already discounted items.
How do I redeem a promo code?
Add the code in your cart and tap Apply.
Can I return a product?
If your order is damaged or we made a mistake, email us within 8 days of delivery. We’ll replace it or refund you after the return is received.
Delivery
Do you ship across the EU?
Yes, we ship to EU countries. Check our shipping info at checkout for availability.
Which couriers do you use?
We ship with GLS and DHL Express. You’ll receive a tracking number.
Can someone else pick up my order?
Yes, if they live at your address and are 18+.
What if I can’t pick up my order right away?
Parcels are usually held 3–5 days. If it returns to us, we’ll refund your order. Need help? Email hi@smokyhub.com

